TeamViewer is a proprietary computer software that facilitates remote control, online gaming, desktop sharing, web conferencing and file exchange between computers. TeamViewer enjoys widespread adoption by users on a wide array of platforms, allowing people to connect on the widest array of platforms across diverse technologies.
If I selected the computer in the main Teamviewer window, and then hit Connect. It says 'Connecting to Partner' 'Connecting' and then a red dot appears 'Reason Unknown'. I uninstalled and went back to v10. Same thing happens. How can I get Teamviewer to work again? Re: 'Reason Unknown' « Reply #1 on: January 08, 2015, 11:13:18 AM » TeamViewer has posted nothing on its web site, its Facebook page or either of its twitter accounts, either @TeamViewer or @TeamViewerhelp. As I haven't received a reply from TeamViewer on here I have opened a support ticket with them directly. I will let you guys know what the resolution is when / if I get one.
Teamviewer 9 Reason Unknown Error
Yeah, 'Reason Unknown' when trying to connect. Restarted the Teamviewer service locally to see if it was a client issue, and now I can't sign in to my Teamviewer account either. There's a service disruption. TeamViewer 9 Manual – Remote Control www.teamviewer.com Page 9 of 84 Basics Allow Remote Control In this area, you will find your TeamViewer ID and your temporary password. If you share this information with your partner, he or she will be able to connect to your computer.
Every once in a while, users will encounter errors and problems while trying to use TeamViewer. Here are the most common errors in TeamViewer and a quick walkthrough on how to fix them!
Error – TeamViewer not running on partner computer when connecting to Take Control
This error often occurs in TeamViewer as a result of the inability of the app to connect via Take control or the inability to synchronize services across the partner computer when attempting to connect to Take control. The error will usually occur in the Take Control and MSP Remote Management and Monitoring environment and can be solved by taking a number of actions. Try any of these to fix this error
- Try to reinstall Take Control on the other computer (partner computer) and retry the service. If this doesn't work, proceed to step ii
- Disable Take Control for an individual device by logging-in to the dashboard
- Right-click on the target device from the north panel and select Edit server or Edit Workstation option
- Choose Remote Access
- Toggle the Take Control Configuration section setting to off
- Click ok and save the changes
- Right-click the device in the north panel and choose run checks to communicate the effected changes to the device
- As soon as the checks have been run, head to the summary tab in the south panel and ensure that the Take Control is displayed as Not installed
- Next, proceed to remove Take Control and Team viewer entries on the device by opening programs and features in the control panel
- Remove any entries labelled as Take Control or TeamViewer
- After that process is complete, head to C:Program Files (x86 if 64bit)Advanced Monitoring Agent (GP if Group Policy)featureres
- Delete all takecontrol_*_setup.exe files
- Next, press start, select Run and enter regedit
- Navigate to the following locations depending on the type of your device.
32bit: HKCUSOFTWARE
64bit: HKCUSOFTWAREWow6432Node
- Remove all TeamViewer or Take Control entries
- Once, you have successfully removed all the Take Control entries, enable Take Control for each device on the dashboard by logging-on to the dashboard
Right-click on the target device from the north panel and select Edit server or Edit Workstation option
- Choose Remote Access
- Toggle the Take Control Configuration section setting to on
- Click ok and save the changes
- Right-click the device in the north panel and choose run checks to communicate the effected changes to the device
- As soon as the checks have been run, head to the summary tab in the south panel and ensure that the Take Control is displayed as Active
2. Error – Unable to connect to the proxy server
You may also experience an 'unable to connect to proxy server' error in TeamViewer. This can be as a result of some inconsistencies and errors in the network and proxy protocol. To solve this error:
- Go to the search bar and type msconfig and click OK
- Once the application opens, click on the boot tab and toggle safe mode on and restart your system
- Once your PC has restarted, go to the control panel and select internet properties, select the connections tab and click on the settings button.
- Uncheck the proxy server box and click apply
- Go back to search and type msconfig, uncheck the safe mode, restart your PC and try TeamViewer again.
- Error – dllerror
This DLL error is the most common error message that users encounter while using TeamViewer. The error may be displayed as 'TeamViewer: Failed to load resource DLL (Msvcp100.dll)', and is encountered when your PC cannot locate or is missing the Msvcp100.dllfile.
Once you get this error, follow the following steps to fix it:
Teamviewer Reason Unknown 2020
- Search and locate the missing dll file
- Download the file, it should be in a .zip compressed format
- Unzip the download file and find the dllfile
- Copy the dllfile to C:WindowsSystem 32 folder
